My Recently Visited Services
Systems Access Request, Changes and Removal of Access
Surveys, labor market information, and research studies requiring in-depth tracking and analysis
Use this service to request help with any software or application used at HACC. Examples are internet browsers (Chrome, Edge, Firefox & Safari), Zoom. Microsoft apps, Outlook email, Office 365, etc.
Use this service to request software to be installed on a HACC-owned device.
my|HACC portal, HACCWeb, Changes to my|HACC Content, Content Owners, Announcements (the Horn)
Use this guide to reset your HACC student password or request assistance
Can't find what you are looking for? Use this service to submit a request for an issue not listed in our categories.
ES Project/Enhancement Request
Report a Software or Application Issue.
Request change to a custom banner job. Request a new custom banner job. Report on broken banner functionality of break/fix issues.
HACC offers technology equipment loans for qualifying students through a program called Technology Assistance Program (Tech Loan). Use this service to apply for the student Technology Assistance Program (Tech Loan).
Request support for a computer lab on campus.
HACC offers Microsoft 365 (Office) to all full-time employees. Applications included in this collection include:
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Access (PC users only)
Use this article to locate your HACC username or ID and request assistance if needed.Request HACC Username Help
Use this article to understand why you may see the message “Your account is not recognized” when logging in to MyHACC and how to resolve it.
Microsoft Outlook webmail is the online version of the email system used by HACC employees.
HAWKMail is a free Google Mail (Gmail) account that HACC uses to email students.
Request Printing Services from PrintWorks.
Service available to individuals requesting AV / Media Services support for meetings, special events, or any other event requiring the need for technician assistance and/or equipment.
This form is to be used by employees to request technology devices.
HACC applications include HACC Identity Management (HIM), CAS, SSO, Print Queue Admin tool, Academic Room Calendar, UDCID & PIDM finder, and DBA Jobs Output.