My Recently Visited Services
Can't find what you are looking for? Use this service to submit a request for an issue not listed in our categories.
Request printing access for a copier or printer that you don't currently have access to.
Service available to individuals requesting AV / Media Services support for meetings, special events, or any other event requiring the need for technician assistance and/or equipment.
my|HACC portal, HACCWeb, Changes to my|HACC Content, Content Owners, Announcements (the Horn)
HACC offers Wi-Fi connections at all campuses. Students, faculty, and staff should use the HACC Wi-Fi to connect to the HACC wireless. HACC Guest Wi-Fi is only to be utilized by guests of the college that do not have a HACC ID to log in to the HACC Wi-Fi.
HACC offers technology equipment loans for qualifying students through a program called Technology Assistance Program (Tech Loan). Use this service to apply for the student Technology Assistance Program (Tech Loan).
Report a Software or Application Issue.
Use this service to report a printing issue on campus. You can also use it to request toner or an ink cartridge if your printer is running low.
HACC applications include HACC Identity Management (HIM), CAS, SSO, Print Queue Admin tool, Academic Room Calendar, UDCID & PIDM finder, and DBA Jobs Output.
Microsoft Outlook webmail is the online version of the email system used by HACC employees.
Navigate is a platform for HACC students to schedule appointments, keep track of to-dos and events, find resources, and more.
Request Printing Services from PrintWorks.
Request change to a custom banner job. Request a new custom banner job. Report on broken banner functionality of break/fix issues.
Systems Access Request, Changes and Removal of Access
Ad hoc data requests, contact lists, operational reports (Argos)
Use this service to request software to be installed on a HACC-owned device.
Navigate is a system that helps academic advisors, faculty, and other staff scale interventions to streamline day-to-day work and create a truly coordinated network for student success.
Use this service to request help with any software or application used at HACC. Examples are internet browsers (Chrome, Edge, Firefox & Safari), Zoom. Microsoft apps, Outlook email, Office 365, Jabber, etc.
Degree Works is an online system that easily allows students to reach their academic goals as they progress towards graduation.
Use this service to request help or report an issue with your Remote Desktop Services (RDS) connection.