My Recently Visited Services
Request Classroom Technology Equipment
Use this service to request help or report an issue with your Remote Desktop Services (RDS) connection.
HACC offers technology equipment loans for qualifying students through a program called Technology Assistance Program (Tech Loan). Use this service to apply for the student Technology Assistance Program (Tech Loan).
Use this form to report any HACC equipment that has been damaged, lost, or stolen.
Google Drive, Youtube, and other Google applications for employees.
Use this article to locate your HACC username or ID and request assistance if needed.Request HACC Username Help
Ad hoc data requests, contact lists, operational reports (Argos)
Service available to individuals requesting AV / Media Services support for meetings, special events, or any other event requiring the need for technician assistance and/or equipment.
Use this service to request help with any software or application used at HACC. Examples are internet browsers (Chrome, Edge, Firefox & Safari), Zoom. Microsoft apps, Outlook email, Office 365, etc.
HACC offers Microsoft 365 (Office) to all full-time employees. Applications included in this collection include:
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Access (PC users only)
The employee directory is available in the my.HACC portal. It provides basic information about our employees, including email, phone number, employee title, and office location.
HACC applications include HACC Identity Management (HIM), CAS, SSO, Print Queue Admin tool, Academic Room Calendar, UDCID & PIDM finder, and DBA Jobs Output.
Can't find what you are looking for? Use this service to submit a request for an issue not listed in our categories.
Request Help with Student Application System
Submit tickets to the ES team for Argos login or reporting issues, or request a new Argos report from the IR team. Please use System Access Request (SAR) for any access requests!
Systems Access Request, Changes and Removal of Access
Use this service to request help or report an issue with your Always on VPN connection.
Microsoft Outlook webmail is the online version of the email system used by HACC employees.
Request change to a custom banner job. Request a new custom banner job. Report on broken banner functionality of break/fix issues.
Use this guide to reset your HACC student password or request assistance