My Recently Visited Services
Use this service to request help with any software or application used at HACC. Examples are internet browsers (Chrome, Edge, Firefox & Safari), Zoom. Microsoft apps, Outlook email, Office 365, Jabber, etc.
HACC applications include HACC Identity Management (HIM), CAS, SSO, Print Queue Admin tool, Academic Room Calendar, UDCID & PIDM finder, and DBA Jobs Output.
HACC offers technology equipment loans for qualifying students through a program called Technology Assistance Program (Tech Loan). Use this service to apply for the student Technology Assistance Program (Tech Loan).
Navigate is a system that helps academic advisors, faculty, and other staff scale interventions to streamline day-to-day work and create a truly coordinated network for student success.
Can't find what you are looking for? Use this service to submit a request for an issue not listed in our categories.
Use this service to request help or report an issue with your voicemail.
Submit tickets to the ES team for Argos login or reporting issues, or request a new Argos report from the IR team. Please use System Access Request (SAR) for any access requests!
HAWKMail is a free Google Mail (Gmail) account that HACC uses to email students.
Microsoft Outlook webmail is the online version of the email system used by HACC employees.
my|HACC portal, HACCWeb, Changes to my|HACC Content, Content Owners, Announcements (the Horn)
Use this service to request help or report a phone issue.
Request Help with Expired Account or Password
Use this service to request help or report an issue with the network on campus.
Use this service to request help or report an issue with your Remote Desktop Services (RDS) connection.
Request Classroom Technology Equipment
Systems Access Request, Changes and Removal of Access
Use this service to request software to be installed on a HACC-owned device.
Google Drive, Youtube, and other Google applications for employees.
This form is to be used by employees to request technology devices.
Surveys, labor market information, and research studies requiring in-depth tracking and analysis
HACC offers Wi-Fi connections at all campuses. Students, faculty, and staff should use the HACC Wi-Fi to connect to the HACC wireless. HACC Guest Wi-Fi is only to be utilized by guests of the college that do not have a HACC ID to log in to the HACC Wi-Fi.