My Recently Visited Services

Systems Access Request, Changes and Removal of Access


Microsoft Outlook webmail is the online version of the email system used by HACC employees.


HAWKMail is a free Google Mail (Gmail) account that HACC uses to email students.


Navigate is a platform for HACC students to schedule appointments, keep track of to-dos and events, find resources, and more.


This form is to be used by employees to request technology devices.


This form is to be used by employees to request an exemption from the college's one-device policy.


Report a printing issue on campus


HACC offers technology equipment loans for qualifying students through a program called Technology Assistance Program (Tech Loan). Use this service to apply for the student Technology Assistance Program (Tech Loan).


Use this article to locate your HACC username or ID and request assistance if needed.Request HACC Username Help


Use this article to understand why you may see the message “Your account is not recognized” when logging in to MyHACC and how to resolve it.


Banner is HACC's enterprise resource planning (ERP) system and supports many of the College's core business processes, including student, finance, human resources, payroll, and administrative functions. Banner Self-Service provides students, faculty, and staff with web-based access to Banner information and services.

Use this service to report issues with Banner or Banner Self-Service, request system enhancements or process improvements, propose new functionality, or request a review of existing Banner-related processes that may no longer meet business needs.


Enterprise applications connected to Banner support specialized business functions across the College and share information with Banner. Examples include AppXtender, IntelleCheck (including the BankMobile integration), CRM Recruit, Transact payment processing, Jaggaer (formerly SciQuest), the RCS system, and other Banner-integrated applications.

Use this service to report issues or request support with business processes supported by these applications.


Request Printing Services from PrintWorks.


Use this form to report any HACC equipment that has been damaged, lost, or stolen.


my|HACC portal, HACCWeb, Changes to my|HACC Content, Content Owners, Announcements (the Horn)


HACC offers Wi-Fi connections at all campuses. Students, faculty, and staff should use the HACC Wi-Fi to connect to the HACC wireless. HACC Guest Wi-Fi is only to be utilized by guests of the college that do not have a HACC ID to log in to the HACC Wi-Fi.


Need help with an Argos report? Use this service to report issues, ask questions, request a new report, or request changes to an existing report. If you need Argos access, please submit a System Access Request (SAR).


Can't find what you are looking for? Use this service to submit a request for an issue not listed in our categories.


Use this service to request software to be installed on a HACC-owned device.


Request Help with a Login Issue


HACC provides students with free access to Microsoft Office 365 through HACC on the Hub. This includes essential applications like Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Access (PC only), available for both online use and download to your device.


Use this guide to reset your HACC student password or request assistance