My Recently Visited Services

Report issues with Ellucian Experience


HACC applications include HACC Identity Management (HIM), CAS, SSO, Print Queue Admin tool, Academic Room Calendar, UDCID & PIDM finder, and DBA Jobs Output.


Use this guide to reset your HACC student password or request assistance


Request help with classroom technology.


HACC provides students with free access to Microsoft Office 365 through HACC on the Hub. This includes essential applications like Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Access (PC only), available for both online use and download to your device.


HACC offers Microsoft 365 (Office) to all full-time employees. Applications included in this collection include:

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Access (PC users only)


Use this article to locate your HACC username or ID and request assistance if needed.Request HACC Username Help


HACC offers technology equipment loans for qualifying students through a program called Technology Assistance Program (Tech Loan). Use this service to apply for the student Technology Assistance Program (Tech Loan).


Request change to a custom banner job. Request a new custom banner job. Report on broken banner functionality of break/fix issues.


This form is to be used by employees to request technology devices.


Degree Works is an online system that easily allows students to reach their academic goals as they progress towards graduation.


Request printing access for a copier or printer that you don't currently have access to.


Can't find what you are looking for? Use this service to submit a request for an issue not listed in our categories.


Zoom is the college's video communication tool.


Systems Access Request, Changes and Removal of Access


my|HACC portal, HACCWeb, Changes to my|HACC Content, Content Owners, Announcements (the Horn)


Request Help with a Hardware Issue


Brightspace D2L is the college Learning Management System (LMS).


HACC offers Wi-Fi connections at all campuses. Students, faculty, and staff should use the HACC Wi-Fi to connect to the HACC wireless. HACC Guest Wi-Fi is only to be utilized by guests of the college that do not have a HACC ID to log in to the HACC Wi-Fi.


Microsoft Outlook webmail is the online version of the email system used by HACC employees.


Microsoft Outlook application is the email client used by faculty and staff at HACC.


Learning Commons ViewSonic Signage Request


Google Drive, Youtube, and other Google applications for employees.


Use this service to report a printing issue on campus. You can also use it to request toner or an ink cartridge if your printer is running low.