Overview
Use this service to request assistance with issues related to your HACC student password.
Available To
Students, Faculty & Staff
Features
How to reset your HACC password.
Password Requirements:
- 8 character minimum (must contain 1 upper case, 1 lower case, 1 number, special characters are permitted but not recommended due to Banner INB restrictions)
- Do not include the user's name (any part of the full name) or UserID in the password.
- Do not copy and paste password in the new password fields.
- 4 passwords are remembered, so users CANNOT reuse passwords within that limit
- Required to change every 140 days
- Password has a minimum age of 2 days (users cannot reset their password more than once within 2 days).
Getting Started
- For all password issues, go to https://accounts.hacc.edu and follow the prompts.
Still having issues resetting your password? Please click the Request Student Password Help button on the right, and someone will contact you to assist.