Popular Services

Systems Access Request and Changes

Request change to a custom banner job. Request a new custom banner job. New banner AppNav account. Report on broken banner functionality of break/fix issues.

Enterprise Applications connected to Banner like Application Extender (Appxtender), Evisions Maps, Formfusion, Intellecheck, and CRM Recruit, cashnet, sciquest

Can't find what you are looking for? Use this service to submit a request for an issue not listed in our categories.

HACC applications include HACC Identity Management (HIM), CAS, SSO, Print Queue Admin tool, Academic Room Calendar, UDCID & PIDM finder, and DBA Jobs Output.

Use this service to request software to be installed on a HACC-owned device.

Request New Server, Change Existing Server

Submit tickets to the ES team for Argos login or reporting issues, or request a new Argos report from the IR team

Request assistance with resetting your HACC password.

Navigate is a system that helps academic advisors, faculty, and other staff scale interventions to streamline day-to-day work and create a truly coordinated network for student success.

Use this service to request help with any software or application used at HACC. Examples are internet browsers (Chrome, Edge, Firefox & Safari), Zoom. Microsoft apps, Outlook email, Office 365, Jabber, etc.

This form is to be used by employees to request technology devices.

Use this service to request help or report an issue with Cisco Jabber application.

Use this service to request help or report an issue with the network on campus.

Navigate is a platform for HACC students to schedule appointments, keep track of to-dos and events, find resources, and more.

Degree Works is a comprehensive view for advisors and advisees of a student’s degree progress and the ability to head off challenges along the way.

Ad hoc data requests, contact lists, operational reports (Argos)

Request printing access for a copier or printer that you don't currently have access to.

Request Help with a Hardware Issue

Degree Works is an online system that easily allows students to reach their academic goals as they progress towards graduation.

Request Help with a Login Issue

Microsoft Outlook webmail is the online version of the email system used by HACC employees.

HACC offers Wi-Fi connections at all campuses. Students, faculty, and staff should use the HACC Wi-Fi to connect to the HACC wireless. HACC Guest Wi-Fi is only to be utilized by guests of the college that do not have a HACC ID to log in to the HACC Wi-Fi.