Popular Services
Systems Access Request, Changes and Removal of Access
HACC offers technology equipment loans for qualifying students through a program called Technology Assistance Program (Tech Loan). Use this service to apply for the student Technology Assistance Program (Tech Loan).
Can't find what you are looking for? Use this service to submit a request for an issue not listed in our categories.
Request change to a custom banner job. Request a new custom banner job. Report on broken banner functionality of break/fix issues.
Azure Virtual Desktop is HACC's new VDI solution. It will be replacing our current RDS environment.
Submit tickets to the ES team for Argos login or reporting issues, or request a new Argos report from the IR team. Please use System Access Request (SAR) for any access requests!
Enterprise Applications connected to Banner like Application Extender (Appxtender), Evisions Maps, Formfusion, Intellecheck, and CRM Recruit, cashnet, sciquest
Use this guide to reset your HACC student password or request assistance
HACC provides students with free access to Microsoft Office 365 through HACC on the Hub. This includes essential applications like Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Access (PC only), available for both online use and download to your device.
Use this guide to reset your HACC employee password or request assistance
Surveys, labor market information, and research studies requiring in-depth tracking and analysis
my|HACC portal, HACCWeb, Changes to my|HACC Content, Content Owners, Announcements (the Horn)
Report a Software or Application Issue.
Ad hoc data requests, contact lists, operational reports (Argos)
HACC offers Microsoft 365 (Office) to all full-time employees. Applications included in this collection include:
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Access (PC users only)
HAWKMail is a free Google Mail (Gmail) account that HACC uses to email students.
HACC applications include HACC Identity Management (HIM), CAS, SSO, Print Queue Admin tool, Academic Room Calendar, UDCID & PIDM finder, and DBA Jobs Output.
Use this article to locate your HACC username or ID and request assistance if needed.Request HACC Username Help
Degree Works is a comprehensive view for advisors and advisees of a student’s degree progress and the ability to head off challenges along the way.
Use this service to request help with any software or application used at HACC. Examples are internet browsers (Chrome, Edge, Firefox & Safari), Zoom. Microsoft apps, Outlook email, Office 365, etc.