Popular Services
HACC offers technology equipment loans for qualifying students through a program called Technology Assistance Program (Tech Loan). Use this service to apply for the student Technology Assistance Program (Tech Loan).
Systems Access Request, Changes and Removal of Access
Request change to a custom banner job. Request a new custom banner job. Report on broken banner functionality of break/fix issues.
Ad hoc data requests, contact lists, operational reports (Argos)
Can't find what you are looking for? Use this service to submit a request for an issue not listed in our categories.
Azure Virtual Desktop is HACC's new VDI solution. It will be replacing our current RDS environment.
my|HACC portal, HACCWeb, Changes to my|HACC Content, Content Owners, Announcements (the Horn)
Use this service to request help with any software or application used at HACC. Examples are internet browsers (Chrome, Edge, Firefox & Safari), Zoom. Microsoft apps, Outlook email, Office 365, Jabber, etc.
Request Printing Services from HACC's Printing Shop.
Submit tickets to the ES team for Argos login or reporting issues, or request a new Argos report from the IR team. Please use System Access Request (SAR) for any access requests!
ES Project/Enhancement Request
Report a Software or Application Issue.
Use this service to request help or report an issue with the network on campus.
Request Classroom Technology Equipment
HACC applications include HACC Identity Management (HIM), CAS, SSO, Print Queue Admin tool, Academic Room Calendar, UDCID & PIDM finder, and DBA Jobs Output.
This form is to be used by employees to request technology devices.
Degree Works is an online system that easily allows students to reach their academic goals as they progress towards graduation.
Use this form to report any HACC equipment that has been damaged, lost, or stolen.
Navigate is a platform for HACC students to schedule appointments, keep track of to-dos and events, find resources, and more.
Surveys, labor market information, and research studies requiring in-depth tracking and analysis