Popular Services

Systems Access Request, Changes and Removal of Access

HACC provides students with free access to Microsoft Office 365 through HACC on the Hub. This includes essential applications like Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Access (PC only), available for both online use and download to your device.

Request change to a custom banner job. Request a new custom banner job. Report on broken banner functionality of break/fix issues.

HACC offers technology equipment loans for qualifying students through a program called Technology Assistance Program (Tech Loan). Use this service to apply for the student Technology Assistance Program (Tech Loan).

Report issues with Ellucian Experience

Submit tickets to the ES team for Argos login or reporting issues, or request a new Argos report from the IR team. Please use System Access Request (SAR) for any access requests!

HACC applications include HACC Identity Management (HIM), CAS, SSO, Print Queue Admin tool, Academic Room Calendar, UDCID & PIDM finder, and DBA Jobs Output.

Enterprise Applications connected to Banner like Application Extender (Appxtender), Evisions Maps, Formfusion, Intellecheck, and CRM Recruit, cashnet, sciquest

Brightspace D2L is the college Learning Management System (LMS).

This form is to be used by employees to request technology devices.

Request help with classroom technology.

Report a printing issue on campus

Microsoft Outlook application is the email client used by faculty and staff at HACC.

Request Help with a Login Issue

Request Help with a Hardware Issue

Use this service to request software to be installed on a HACC-owned device.

Use this service to request help with any software or application used at HACC. Examples are internet browsers (Chrome, Edge, Firefox & Safari), Zoom. Microsoft apps, Outlook email, Office 365, etc.

HACC offers Microsoft 365 (Office) to all full-time employees. Applications included in this collection include:

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Access (PC users only)

my|HACC portal, HACCWeb, Changes to my|HACC Content, Content Owners, Announcements (the Horn)

Can't find what you are looking for? Use this service to submit a request for an issue not listed in our categories.

Request printing access for a copier or printer that you don't currently have access to.

Report a Software or Application Issue.

Use this guide to reset your HACC employee password or request assistance

Azure Virtual Desktop is HACC's new VDI solution. It will be replacing our current RDS environment.

Ad hoc data requests, contact lists, operational reports (Argos)