Popular Services

Systems Access Request, Changes and Removal of Access

Request change to a custom banner job. Request a new custom banner job. Report on broken banner functionality of break/fix issues.

HACC provides students with free access to Microsoft Office 365 through HACC on the Hub. This includes essential applications like Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Access (PC only), available for both online use and download to your device.

Submit tickets to the ES team for Argos login or reporting issues, or request a new Argos report from the IR team. Please use System Access Request (SAR) for any access requests!

Can't find what you are looking for? Use this service to submit a request for an issue not listed in our categories.

Request Help with a Hardware Issue

Request Software/Application Assistance

HACC offers technology equipment loans for qualifying students through a program called Technology Assistance Program (Tech Loan). Use this service to apply for the student Technology Assistance Program (Tech Loan).

This form is to be used by employees to request technology devices.

Ad hoc data requests, contact lists, operational reports (Argos)

Microsoft Outlook application is the email client used by faculty and staff at HACC.

my|HACC portal, HACCWeb, Changes to my|HACC Content, Content Owners, Announcements (the Horn)

Use this guide to reset your HACC employee password or request assistance

Enterprise Applications connected to Banner like Application Extender (Appxtender), Evisions Maps, Formfusion, Intellecheck, and CRM Recruit, cashnet, sciquest

Microsoft Outlook webmail is the online version of the email system used by HACC employees.

Request help with classroom technology.

Use this service to request software to be installed on a HACC-owned device.

HACC applications include HACC Identity Management (HIM), CAS, SSO, Print Queue Admin tool, Academic Room Calendar, UDCID & PIDM finder, and DBA Jobs Output.

Azure Virtual Desktop is HACC's new VDI solution. It will be replacing our current RDS environment.

Surveys, labor market information, and research studies requiring in-depth tracking and analysis

Use this guide to reset your HACC student password or request assistance

Brightspace D2L is the college Learning Management System (LMS).

Request Classroom Technology Equipment

Request printing access for a copier or printer that you don't currently have access to.

Use this service to report a printing issue on campus. You can also use it to request toner or an ink cartridge if your printer is running low.