Popular Services
Systems Access Request, Changes and Removal of Access
HACC offers technology equipment loans for qualifying students through a program called Technology Assistance Program (Tech Loan). Use this service to apply for the student Technology Assistance Program (Tech Loan).
Request change to a custom banner job. Request a new custom banner job. Report on broken banner functionality of break/fix issues.
Ad hoc data requests, contact lists, operational reports (Argos)
Enterprise Applications connected to Banner like Application Extender (Appxtender), Evisions Maps, Formfusion, Intellecheck, and CRM Recruit, cashnet, sciquest
Submit tickets to the ES team for Argos login or reporting issues, or request a new Argos report from the IR team. Please use System Access Request (SAR) for any access requests!
HACC applications include HACC Identity Management (HIM), CAS, SSO, Print Queue Admin tool, Academic Room Calendar, UDCID & PIDM finder, and DBA Jobs Output.
Use this service to report a printing issue on campus. You can also use it to request toner or an ink cartridge if your printer is running low.
Navigate is a system that helps academic advisors, faculty, and other staff scale interventions to streamline day-to-day work and create a truly coordinated network for student success.
my|HACC portal, HACCWeb, Changes to my|HACC Content, Content Owners, Announcements (the Horn)
Navigate is a platform for HACC students to schedule appointments, keep track of to-dos and events, find resources, and more.
Azure Virtual Desktop is HACC's new VDI solution. It will be replacing our current RDS environment.
Degree Works is an online system that easily allows students to reach their academic goals as they progress towards graduation.
Report a Software or Application Issue.
Use this service to request help with any software or application used at HACC. Examples are internet browsers (Chrome, Edge, Firefox & Safari), Zoom. Microsoft apps, Outlook email, Office 365, Jabber, etc.
Can't find what you are looking for? Use this service to submit a request for an issue not listed in our categories.
Surveys, labor market information, and research studies requiring in-depth tracking and analysis
Use this service to request software to be installed on a HACC-owned device.