Popular Services
Systems Access Request, Changes and Removal of Access
HACC offers technology equipment loans for qualifying students through a program called Technology Assistance Program (Tech Loan). Use this service to apply for the student Technology Assistance Program (Tech Loan).
HACC applications include HACC Identity Management (HIM), CAS, SSO, Print Queue Admin tool, Academic Room Calendar, UDCID & PIDM finder, and DBA Jobs Output.
Report a Software or Application Issue.
Request change to a custom banner job. Request a new custom banner job. Report on broken banner functionality of break/fix issues.
Can't find what you are looking for? Use this service to submit a request for an issue not listed in our categories.
Submit tickets to the ES team for Argos login or reporting issues, or request a new Argos report from the IR team. Please use System Access Request (SAR) for any access requests!
Use this service to request software to be installed on a HACC-owned device.
Enterprise Applications connected to Banner like Application Extender (Appxtender), Evisions Maps, Formfusion, Intellecheck, and CRM Recruit, cashnet, sciquest
ES Project/Enhancement Request
This form is to be used by employees to request technology devices.
Use this service to request help with any software or application used at HACC. Examples are internet browsers (Chrome, Edge, Firefox & Safari), Zoom. Microsoft apps, Outlook email, Office 365, Jabber, etc.
Ad hoc data requests, contact lists, operational reports (Argos)
Microsoft Outlook webmail is the online version of the email system used by HACC employees.
Degree Works is a comprehensive view for advisors and advisees of a student’s degree progress and the ability to head off challenges along the way.
Navigate is a platform for HACC students to schedule appointments, keep track of to-dos and events, find resources, and more.
Microsoft Outlook application is the email client used by faculty and staff at HACC.
Use this service to request help or report an issue with the network on campus.
Use this service to report a printing issue on campus. You can also use it to request toner or an ink cartridge if your printer is running low.
Use this service to request help or report an issue with your Always on VPN connection.