Popular Services
Systems Access Request, Changes and Removal of Access
HACC offers technology equipment loans for qualifying students through a program called Technology Assistance Program (Tech Loan). Use this service to apply for the student Technology Assistance Program (Tech Loan).
Can't find what you are looking for? Use this service to submit a request for an issue not listed in our categories.
Enterprise Applications connected to Banner like Application Extender (Appxtender), Evisions Maps, Formfusion, Intellecheck, and CRM Recruit, cashnet, sciquest
Submit tickets to the ES team for Argos login or reporting issues, or request a new Argos report from the IR team. Please use System Access Request (SAR) for any access requests!
Request change to a custom banner job. Request a new custom banner job. Report on broken banner functionality of break/fix issues.
This form is to be used by employees to request technology devices.
Ad hoc data requests, contact lists, operational reports (Argos)
HACC applications include HACC Identity Management (HIM), CAS, SSO, Print Queue Admin tool, Academic Room Calendar, UDCID & PIDM finder, and DBA Jobs Output.
Report a Software or Application Issue.
Use this service to request help or report an issue with your Always on VPN connection.
my|HACC portal, HACCWeb, Changes to my|HACC Content, Content Owners, Announcements (the Horn)
Navigate is a platform for HACC students to schedule appointments, keep track of to-dos and events, find resources, and more.
Use this service to request help with any software or application used at HACC. Examples are internet browsers (Chrome, Edge, Firefox & Safari), Zoom. Microsoft apps, Outlook email, Office 365, Jabber, etc.
Use this service to request software to be installed on a HACC-owned device.
HAWKMail is a free Google Mail (Gmail) account that HACC uses to email students.
Microsoft Outlook webmail is the online version of the email system used by HACC employees.
Navigate is a system that helps academic advisors, faculty, and other staff scale interventions to streamline day-to-day work and create a truly coordinated network for student success.
Use this service to report a printing issue on campus. You can also use it to request toner or an ink cartridge if your printer is running low.
Microsoft Outlook application is the email client used by faculty and staff at HACC.