Popular Services

Systems Access Request, Changes and Removal of Access


HACC offers technology equipment loans for qualifying students through a program called Technology Assistance Program (Tech Loan). Use this service to apply for the student Technology Assistance Program (Tech Loan).


Request change to a custom banner job. Request a new custom banner job. Report on broken banner functionality of break/fix issues.


HACC applications include HACC Identity Management (HIM), CAS, SSO, Print Queue Admin tool, Academic Room Calendar, UDCID & PIDM finder, and DBA Jobs Output.


This form is to be used by employees to request technology devices.


Enterprise Applications connected to Banner like Application Extender (Appxtender), Evisions Maps, Formfusion, Intellecheck, and CRM Recruit, cashnet, sciquest


Ad hoc data requests, contact lists, operational reports (Argos)


Request Help with a Hardware Issue


Use this service to request software to be installed on a HACC-owned device.


Use this service to request help with any software or application used at HACC. Examples are internet browsers (Chrome, Edge, Firefox & Safari), Zoom. Microsoft apps, Outlook email, Office 365, Jabber, etc.


Request help with classroom technology.


Brightspace D2L is the college Learning Management System (LMS).


HAWKMail is a free Google Mail (Gmail) account that HACC uses to email students.


Can't find what you are looking for? Use this service to submit a request for an issue not listed in our categories.


Microsoft Outlook webmail is the online version of the email system used by HACC employees.


Submit tickets to the ES team for Argos login or reporting issues, or request a new Argos report from the IR team. Please use System Access Request (SAR) for any access requests!


Microsoft Outlook application is the email client used by faculty and staff at HACC.


my|HACC portal, HACCWeb, Changes to my|HACC Content, Content Owners, Announcements (the Horn)


Surveys, labor market information, and research studies requiring in-depth tracking and analysis


Request Help with a Login Issue


Request assistance with resetting your HACC password.