Popular Services
Systems Access Request, Changes and Removal of Access
Banner is HACC's enterprise resource planning (ERP) system and supports many of the College's core business processes, including student, finance, human resources, payroll, and administrative functions. Banner Self-Service provides students, faculty, and staff with web-based access to Banner information and services.
Use this service to report issues with Banner or Banner Self-Service, request system enhancements or process improvements, propose new functionality, or request a review of existing Banner-related processes that may no longer meet business needs.
HACC provides students with free access to Microsoft Office 365 through HACC on the Hub. This includes essential applications like Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Access (PC only), available for both online use and download to your device.
Enterprise applications connected to Banner support specialized business functions across the College and share information with Banner. Examples include AppXtender, IntelleCheck (including the BankMobile integration), CRM Recruit, Transact payment processing, Jaggaer (formerly SciQuest), the RCS system, and other Banner-integrated applications.
Use this service to report issues or request support with business processes supported by these applications.
Need help with an Argos report? Use this service to report issues, ask questions, request a new report, or request changes to an existing report. If you need Argos access, please submit a System Access Request (SAR).
HACC Custom Applications are internally developed tools that support College business processes and technology services. Examples include HACC Identity Management (HIM), CAS, SSO, the Print Queue Administration Tool, Academic Room Calendar, UDCID & PIDM Finder, DBA Jobs Output, and other custom HACC applications.
Use this service to report issues or request support for HACC-developed applications.
This form is to be used by employees to request technology devices.
Can't find what you are looking for? Use this service to submit a request for an issue not listed in our categories.
Microsoft Outlook webmail is the online version of the email system used by HACC employees.
HACC offers Microsoft 365 (Office) to all full-time employees. Applications included in this collection include:
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Access (PC users only)
Microsoft Outlook application is the email client used by faculty and staff at HACC.
Use this guide to reset your HACC student password or request assistance
HACC offers technology equipment loans for qualifying students through a program called Technology Assistance Program (Tech Loan). Use this service to apply for the student Technology Assistance Program (Tech Loan).
ES Project/Enhancement Request
Request Software/Application Assistance
This form is to be used by employees to request an exemption from the college's one-device policy.
Use this service to request software to be installed on a HACC-owned device.
my|HACC portal, HACCWeb, Changes to my|HACC Content, Content Owners, Announcements (the Horn)
Use this article to locate your HACC username or ID and request assistance if needed.Request HACC Username Help
Use this guide to reset your HACC employee password or request assistance
Use this form to report any HACC equipment that has been damaged, lost, or stolen.
Ad hoc data requests, contact lists, operational reports (Argos)
Use this service to request help or report an issue with the network on campus.