Overview
Use this article to understand why your HACC account may be locked and how to resolve it.
Available To
Students, Faculty & Staff
Features
- Explains common causes of account lockouts
- Provides steps to regain access
Getting Started
If your account is locked, it is typically due to too many incorrect login attempts or a device using an outdated saved password (such as WiFi, email apps, or other connected services).
Accounts will automatically unlock after 5 minutes.
After waiting, try logging in again using your correct password. Be sure to update your password on all devices to prevent repeated lockouts.
Request Help
For further assistance click on the "Request Help with Account Lock" button on the right to request assistance with your account lock.