Note: You can also view the full document containing these instructions attached to this knowledge base article.
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Go to https://accounts.hacc.edu/mfa-self-service/
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Choose, I Can't Log In to my HACC Account Because I Don't Have Access to My Registered Device
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Login with your username and password.
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Verify your identity
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Send a recovery code to your preferred contact method. This information pulls from Banner.
