MFA Self-Service - Lost Access to Authenticator App

Summary

MFA Self-Service - Lost Access to Authenticator App

Body

Note: You can also view the full document containing these instructions attached to this knowledge base article.  

  1. Go to https://accounts.hacc.edu/mfa-self-service/ 

  2. Choose, I Can't Log In to my HACC Account Because I Don't Have Access to My Registered Device

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  1. Login with your username and password.

    Uploaded Image (Thumbnail)

  2. Verify your identity

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  1. Send a recovery code to your preferred contact method. This information pulls from Banner.

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Details

Details

Article ID: 4067
Created
Thu 3/23/23 11:31 AM
Modified
Thu 3/23/23 11:59 AM

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MFA Self-Service - Lost Access to Authenticator App.docx Computer

Thu 3/23/23 11:32 AM
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