Overview
Use this service to request assistance with issues related to your HACC student password.
Available To
Students
Features
How to reset your HACC password.
Password Requirements:
- 8 character minimum (must contain 1 upper case, 1 lower case, 1 number, special characters are permitted but not recommended due to Banner INB restrictions)
- Do not include the user's name (any part of the full name) or UserID in the password.
- Do not copy and paste password in the new password fields.
- 4 passwords are remembered, so users CANNOT reuse passwords within that limit
- Required to change every 140 days
- Password has a minimum age of 2 days (users cannot reset their password more than once within 2 days).
Getting Started
- For all password issues, go to https://accounts.hacc.edu and follow the prompts.
Still having issues resetting your password? Please click the Request Student Password Help button on the right, or click here and someone will contact you to assist.