Summary
This article informs HACC students that Multi-Factor Authentication (MFA) is required for certain systems and provides guidance on how to set it up using the Microsoft Authenticator app. It includes device-specific setup instructions and links to additional resources for managing MFA, such as resetting access, generating backup codes, replacing a device, and getting support.
Body
As of May 26, 2026, HACC students are required to use Multi-Factor Authentication (MFA) when accessing certain HACC resources, such as logging in to the myHACC website. In these cases, an MFA verification code is required during the login process.
Students accessing HACC systems for the first time after MFA was enabled will be prompted to set up MFA using the Microsoft Authenticator app on a mobile device.
Below are instructions for setting up MFA based on your device type(s):
If you are setting up MFA using a desktop or laptop, use this link.
If you are setting up MFA using an iPhone (without a desktop or laptop), use this link.
If you are setting up MFA using an Android phone (without a desktop or laptop), use this link.
For a complete list of HACC's MFA knowledge base articles, please click here.
To reset your HACC MFA registration and set up MFA again, follow the instructions in this article.
To generate additional Scratch Codes, follow the instructions in this article.
To replace your registered MFA mobile device, use this link.
For frequently asked questions about MFA, please click here.
After attempting to set up multi-factor authentication (MFA), please let us know if you need further assistance by sending an email to the IT Support Center at support@hacc.edu.