Can not view documents in WebXtender/ ApplicationXtender/ Xtender

If you are unable to view documents in Application Xtender please clear your browser cache. Link to instructions is below.

This is due to a recent update applied 06/30/2023.

The issue will look something like this, where the image does not appear in the center highlighted section:

 

Please Log out of Web Xtender prior to clearing your cache!*

Here is a good article that will help you with clearing your browser cache: https://its.uiowa.edu/support/article/719

* - If you don't logout prior to clearing your cache, you will be unable to access it again until your prior session times out within 30 minutes.

Thank you.

100% helpful - 1 review
Print Article

Details

Article ID: 6058
Created
Mon 7/3/23 11:59 AM
Modified
Tue 7/11/23 10:06 AM