Microsoft Support and Recovery Assistant (MS - SARA) Windows 10 and 11 Only
Microsoft provides a diagnostic tool that can assist users in troubleshooting issues regarding MS Office apps.
It can currently fix Office, Microsoft 365, or Outlook problems.
- Diagnoses connectivity
- Checks licensing, suggests corrections (exception: Onthehub verifications)
- Can suggest actions such as settings changes, a reset, a clean install, or a repair install
More information can be found at the following link:
https://support.microsoft.com/en-us/office/about-the-microsoft-support-and-recovery-assistant-e90bb691-c2a7-4697-a94f-88836856c72f#ID0ED6=Outlook
Note: This tool may not work on HACC devices without access from a HACC technician, if that is the case, contact the Support Center.