Note: You can also view the full document containing these instructions attached to this knowledge base article.
Purpose: This document will walk you through the registration process for your mobile device and how to utilize your time-based rotational code to log in and access company resources. You can also view the full document containing these instructions attached to this knowledge base article.
What you need to know: Multi-Factor Authentication or MFA works by authenticating you in multiple ways to prove that you are the genuine account owner. In our case, we are authenticated by providing something that you know (your password) and something that you have (your cellphone) and its code that is rotated every 30 seconds.
PREREQUISITES: You will need to have the free Microsoft Authenticator app or another authenticator installed on your mobile device prior to performing the steps outlined in this document. Download links to the Microsoft Authenticator app on the official Android and Apple stores have been provided for your convenience.
Microsoft Authenticator for Android: https://play.google.com/store/apps/details?id=com.azure.authenticator&hl=en_US&gl=US
Microsoft Authenticator for iPhone: https://apps.apple.com/us/app/microsoft-authenticator/id983156458
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Login to https://my.hacc.edu/
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You will be met with the below page where you will start the registration of your device.
If you have logged on from a Laptop or Desktop you will want to use the QR code to register.
Note the “I NOW HAVE A 6-DIGIT TOKEN IN MY AUTHENTICATOR APP!” bar at the bottom of the page. This will be important later.
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Registering your QR code using Microsoft Authenticator.
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Open the Authenticator app on your mobile device. Tap the +, then select Other.
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Your camera will now open. Use this to scan the QR picture provided in Step 2 above. The capture will be automatic and you should now see an account labeled HACCMFA along with your 6-digit code.
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Return to the registration page on your computer and click “I NOW HAVE A 6-DIGIT TOKEN IN MY AUTHENTICATOR APP!”
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Enter the 6-digit code that is currently displayed in the authenticator app and click Verify.
Note: The code will change every 30 seconds so make sure to check the timer on the password before entering. An expired code will fail.
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Your enrollment is now complete and you can continue on with your day. You will be offered a few one-time use codes that you can use as a backup to login in during an emergency where your registered device is lost, stolen, or unavailable.
