iPhone - MFA Registration and Login Instructions

Note: You can also view the full document containing these instructions attached to this knowledge base article.  

Purpose: This document will walk you through the registration process for your mobile device and how to utilize your time based rotational code to login and access company resources.

What you need to know: Multi-Factor Authentication or MFA works by authenticating you multiple ways to prove that you are the genuine account owner. In our case we are authenticated by providing something that you know (your password) and something that you have (your cellphone) and its code that is rotated every 30 seconds. 

PREREQUISITE: You will need to have the free Microsoft Authenticator app installed on your mobile device prior to performing the steps outlined in this document. The Microsoft Authenticator App is the only authenticator app that we are supporting; however you can use another authenticator of your choosing. A download link to the Microsoft Authenticator App on the official Android Store has been provided for your convenience.

Microsoft Authenticator for iPhone: https://apps.apple.com/us/app/microsoft-authenticator/id983156458 

  1. Login to my|HACC - Select “I want to do this now”.

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  2. Using the iPhone section below, tap on the “secret code” one time to copy the code.

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  3. Applying your Secret Code in Microsoft Authenticator.

    1. Open the Authenticator app on your mobile device. Tap the +, then select Other.

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    2. Your camera will now open but we want to manually enter the code. Select “Or enter code manually” at the bottom. On the next screen give your account a name, we use “HACC” and paste the code that you previously copied.

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    4. Upon clicking finish you will see your account along with your 6-digit code.

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  4. Enter the 6 digit code that is currently displayed in the authenticator app and click Verify.
        

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    Note: The code will change every 30 seconds so make sure to check the timer on the password before entering. An expired code will fail

  5. Your enrollment is now complete and you can continue on with your day. You will be offered a few one-time use codes that you can use as a backup to login in during an emergency where your registered device is lost, stolen, or unavailable.

Details

Article ID: 4073
Created
Thu 3/23/23 11:40 AM
Modified
Fri 4/14/23 11:41 AM