1 - Open up any web browser on your computer and navigate to the following site. Note: If you are on Mac, do not use the Safari browser. Use an alternative browser such as Google Chrome:
https://client.wvd.microsoft.com/arm/webclient/index.html
Note: If you’re already signed in to MyHACC and you click on the above link, you will be brought to
the sign-in screen below. When signing in, click the Use another account option, and then use the
username@hacc.edu format from step 2. It will not allow you to sign in using your full Hawkmail
address or your username only. After signing in, you will be redirected to step 4. Otherwise,
continue on to step 2.
2 – At the sign-in screen, enter your student username in the following format:
username@hacc.edu. Do not put in your full Hawkmail address, as it will not recognize this as a
username. Click the Next
button.
3 – At the HACC Authentication screen, enter in your HACC username and password, then click login.
4 - After logging in, you will be brought to your course workspace. This is where you will see the
desktop that is assigned to the CIS 105/135/140_ENGR 102 courses. Click the CIS Computer icon to
launch your machine and start the session.
5 – The next window that pops up will prompt you to enter your credentials again. You should
already see your student username prepopulated in the username field. Enter your Myhacc
password, and click submit. If by chance your username is not already there, go ahead and enter it
in, along with your myHACC password, and then click submit.
Note: If you do have to manually enter your student username, you do not need to use the
username@hacc.edu format here from step 2. For this specific step only, you can log in to your
machine using just your student username and MyHACC password.
6 – Click ok on the HACC Acceptable Use screen:
7 - Once the desktop session launches and creates your profile, you’ll be able to start using your
machine. Although this is a virtual machine, it will still function and act just like a normal
computer would. Everything you need to do for your class can all be done within the browser itself.
8 – If you would like to view your desktop in full-screen mode, go to the upper right-hand corner of
the screen and click on the double arrow icon. This will cause your desktop to fill the whole screen,
utilizing your full monitor size. If you want to go back to just working out of your browser tab
again, tap the Esc key, and that will restore it back.
9 - When you are done with your desktop session, please make sure to sign out of your machine and
not just close out the browser window. This helps ensure a successful login each time you go to use
the machine. There are a few ways to do this. The first way is to right-click the Start menu and
select the sign-out option. The second way is to open up the Start menu, click on your user
account, and select the sign out option. Double-clicking the logoff shortcut on the desktop will
also sign you out. If you need to reconnect to the machine immediately after signing out, please
wait a minute or two before you start another desktop session. This allows the machine to refresh
itself for the next time you log in. You can also double-click the logoff shortcut on the desktop
to sign out.
10 – If you don’t need to reconnect to your machine and you are done with your session, you can
just proceed to sign out of your workspace. To do this, go to the upper right-hand corner of the
screen and click the colored circle with your initials on it. Click the sign out option in the
drop-down menu to successfully log out of your workspace.
THINGS OF IMPORTANCE
• Please make sure you maintain a stable internet connection. Your internet speed could impact
your experience on occasion.
• You may be prompted after signing in to try the Microsoft 365 Apps Version for your VDI
machines. It is a new feature in testing mode right now by Microsoft. Since it’s still in testing
mode, it may not function properly as of now. There is no way for us to turn that off, so it is
suggested not to use that site when trying to access your virtual machines. The sign-in process is
different from the normal AVD site as well. Should you use that site, it is not supported by HACC
due to its not being rolled out officially.
• Please remember to use https://client.wvd.microsoft.com/arm/webclient/index.html when accessing
your virtual machines, as vdi.hacc.edu will no longer work for you.
• This machine has all the software installed on it for you to perform your classwork.
• Everything that you save during your desktop session will be there for you the next time you log
back on. That way, if you’re working on an assignment and need to work on it at another time, it
will all be there the next time you log back in.
• You will be able to access this machine for the length of your course. When the course is over,
all data is erased, and the machines get deleted.
• Please remember to sign out of your machine correctly by using the Start menu. Simply closing
out the browser window instead of signing out may cause the machine not to refresh properly. If you
go to start another desktop session without letting the machine refresh itself, it could impact
your login process.
• If you need to reconnect to the machine immediately after signing out, please wait a few minutes
before logging back in again. This allows the machine to refresh itself for the next time you log
in.
• If you go to start another desktop session without letting the machine refresh itself, you may
not get all your applications or see everything on your desktop screen. If this happens, please
sign out of the machine, wait a minute or two, and then try again. This will usually fix the issue
should it happen to you.
• If you are entitled to multiple machines or enrolled in several different courses that use Azure
Virtual Desktop, you cannot be logged in to multiple machines at the same time. You must sign out
of the machine before you sign in to another one.
• If you’re using a web browser that stores any usernames and passwords, please remember to
manually enter your login information each time you go to use your machine or access the system.
The autofill feature could cause issues with signing in. Clearing your browser cache will usually
help resolve this.
• If you are experiencing any virtual desktop-related issues, please email vdisupport@hacc.edu
immediately, and someone will get back to you as soon as possible for assistance. If you do happen
to email your instructor with the related issue, please make sure to CC vdisupport@hacc.edu on your
message. That way, we can reach out to you directly and get the issue resolved.