The Office of Information Technology and Learning Experience (OITLE) will be implementing an important cybersecurity enhancement across our College that in the coming weeks. As part of our ongoing commitment to protecting our digital environment and meeting regulatory requirements, we will be deploying SentinelOne, an Endpoint Detection and Response (EDR) and Managed Detection and Response (MDR) solution.
What is SentinelOne?
SentinelOne works like a security guard for your computer. It watches for suspicious activity and stops harmful programs before they can damage your files or steal information. Unlike older antivirus software, it uses advanced technology that doesn't slow down your computer and requires minimal interaction from you.
Why are we implementing this?
This implementation is required for our information security program to meet regulatory compliance requirements such as the Gramm-Leach-Bliley Act (GLBA), as well as to satisfy our cybersecurity insurance requirements. These measures help protect our institution's data, including sensitive student information and research data.
Who else uses SentinelOne?
In addition to a number of other Higher Educational Institutions, SentinelOne is deployed across the Commonwealth in the K-12 public education system through a partnership with the Capital Area Intermediate Unit (CAIU).
Frequently Asked Questions
- Will this slow down my computer?
SentinelOne is designed to have minimal impact on performance. Most users won't notice any difference.
- Does this monitor what websites I visit or what I type?
No. SentinelOne focuses only on detecting malicious software and behavior, not on tracking your browsing or content.
- What happens if it blocks something I need for my work?
We have an exception process for legitimate academic or administrative software that might be incorrectly identified. Contact the Support Center for immediate assistance.
Why is this necessary now?
Recent updates to regulations like the Gramm-Leach-Bliley Act
What's Next?
Once SentinelOne is deployed, you will see the SentinelOne icon in your system tray (Windows computers).
The Support Center will be your primary resource for reporting any issues or problems you may encounter:
HACC’s IT Call Center is available 24/7
Get help by phone or email
Phone: 717-780-2570
Email: support@hacc.edu
Chat hours are Monday - Friday from 7:00 am to 6:00 pm
Thank you for your cooperation as we work to strengthen our cybersecurity posture and protect our College community.