Zoom – Unable to Update on a Personal Computer

Zoom Contact Administrator IT Team

Verify if they are connecting with a HACC computer or personal computer
1. If on a personal computer, go to Step 2
2. If on a HACC computer, use Zoom – Update Needed on HACC Computer
Have user fully uninstall Zoom on their personal computer
Advise to go to https://zoom.us/download to redownload Zoom

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