Overview: This document will walk you through the registration process for your mobile device and how to utilize your time-based rotational code to log in and access company resources.
MFA verifies your identity using:
- Something you know: your password
- Something you have: your iPhone
The Microsoft Authenticator app generates a 6-digit verification code that refreshes every 30 seconds.
PREREQUISITES: You will need to have the free Microsoft Authenticator app installed on your mobile device prior to performing the steps outlined in this document. A QR code as well as download links to the Microsoft Authenticator app on the official Android and Apple stores have been provided for your convenience.
Microsoft Authenticator for Android: https://play.google.com/store/apps/details?id=com.azure.authenticator&hl=en_US&gl=US
Microsoft Authenticator for iPhone: https://apps.apple.com/us/app/microsoft-authenticator/id983156458
Scan the QR code below with your mobile device's camera to be taken to the Microsoft Authenticator download:
Getting Started: After installing Microsoft Authenticator on your mobile device, following the instructions below:
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Login to https://my.hacc.edu/
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You will be met with the below page where you will start the registration of your device.
If you have logged on from a Laptop or Desktop you will want to use the QR code to register.
Note the “I NOW HAVE A 6-DIGIT TOKEN IN MY AUTHENTICATOR APP!” bar at the bottom of the page. This will be important later.
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Registering your QR code using Microsoft Authenticator.
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Open the Authenticator app on your mobile device. Tap the +, then select Other.
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Your camera will now open. Use this to scan the QR picture provided in Step 2 above. The capture will be automatic and you should now see an account labeled HACCMFA along with your 6-digit code.
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Return to the registration page on your computer and click “I NOW HAVE A 6-DIGIT TOKEN IN MY AUTHENTICATOR APP!”
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Enter the 6-digit code that is currently displayed in the authenticator app and click Verify.
Note: The code will change every 30 seconds so make sure to check the timer on the password before entering. An expired code will fail.
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Your enrollment is now complete and you can continue on with your day. You will be offered a few one-time use codes that you can use as a backup to login in during an emergency where your registered device is lost, stolen, or unavailable.
Important Notes:
- The verification code refreshes every 30 seconds.
- Be sure to enter the code before it expires.
- If the code expires, use the newly displayed code.
- You will be offered a few one-time use codes that you can use as a backup to login in during an emergency where your registered device is lost, stolen, or unavailable.
Get Help:
If you need assistance, please submit an IT Help Desk request and a technician will assist you.