Read&Write Gold Frequently Asked Questions (FAQs)

Do I download Read&Write Gold from HACC?

No. HACC provides installation instructions and access information, but students download the software directly from the vendor's website. What if I already have an older version installed? Older versions may not be compatible with current operating systems or newer devices. If you experience problems, download the latest version using the HACC installation instructions. 

Is Read&Write Gold available for both Windows and Mac?

Yes. Current versions are available for Windows and macOS.

Will Read&Write Gold work on a MacBook with an M-series processor?

Yes. The current macOS version has been tested and confirmed to be compatible with Apple Silicon devices. 

Need Help?

If you experience issues downloading, installing, or accessing Read&Write Gold:

  1. Confirm that you followed the instructions provided on HACC's documentation site: Read&Write Gold Installation Instructions 
  2. Verify that you downloaded the latest version from the vendor.
  3. Restart your device and try the installation again.
  4. Contact the IT Support Center and include:
    • Your device type (Windows or Mac)
    • The version you attempted to install
    • Any error messages or screenshots

IT Support Center Contact

717-780-2570 or Support@hacc.edu