Expected to start moving to Zoom-Phone in Late January 2024.
Zoom Phone will be implemented in phases. Please take a look at the timeline below for an overview of the implementation phases.
IMPORTANT: The timeline is systematic as OITLE works closely with each campus to ensure we create the best timeline for your transition. We are also dependent upon external entities such as our phone providers to coordinate the porting of existing phone lines. Finally, to increase the likelihood of a successful transition, we will integrate the lessons learned in each phase to inform the later stages of the transition process.
Employee Training
Date
Gettysburg and York
January 12, 2024 at 10am and 2pm
Zoom Training Session
Lancaster and Lebanon
February 8, 2024 at 10am and 2pm
Harrisburg and Midtown
March 14, 2024 at 10am and 2pm
Call Center (Welcome Center)
April 10, 2024 at 10am and 2pm
Zoom Call Queue Training Session
E-Faxing
May 15, 2024 at 10am and 2pm
Faxsipit eFaxing Training Video